Frequently Asked Questions

I have a problem with VueScan. How do I solve it?
VueScan can't find my scanner. What should I do?
How can I find my old VueScan serial number?
What kind of scanner should I buy?
Where can I find my Serial/Customer Number from a VueScan Installation?
How can I download an older version of VueScan?
Does my scanner work with VueScan?
What is your warranty and return policy?
Can I use VueScan on more than one computer?
How do I remove VueScan?
Is VueScan Free?
How can I find VueScan.log
How do I update to the latest version of VueScan?
How do I submit a Problem Report?
How long will my license last for? Do I need to purchase again after 1 year?
I need to speak with you on the phone. What's your phone number?
Do you have an education version?
How can I change my registered email address?
What version of VueScan do I have?
How do I enter the information from my receipt?
Do you have a reseller's policy?
Where can I learn more about VueScan?
What is VueScan x64