We offer a conditional 30 Day Money Back Guarantee.

Conditions for qualifying for a refund:

If you'd prefer to first try to solve a problem, send a Problem Report and we'll try to help.

If you'd prefer to just get a refund, send an e-mail to support@hamrick.com with the receipt number from your receipt. Send this e-mail between 7 days and 30 days after purchase.

We strive to process refund requests quickly, after which time your copy of VueScan will again watermark scans.

In either case, we thank you again for buying VueScan!

Send a Problem Report