Submit a Problem Report

Sometimes problems happen with VueScan and we want to solve them. A problem report helps us do that. Fill out the following form and we'll get back to you as soon as possible.

Make sure you've tried using the 'File | Default options' command first, since this solves more than 50% of reported problems.


VueScan.log is a small file that gets created when you run VueScan. It includes debugging information that helps us solve problems with VueScan.

How do I find VueScan.log?

This is where you can include screenshots, scans, or other files that will help you describe your problem