VueScan Newsletter - February 2024


Welcome to our first newsletter of 2024!

Although this is our first newsletter of the year, we have (as always) been busy working behind the scenes.

One of the things we have been working on is how problem reports are submitted and the information we request.

We have a very large customer base and in percentage terms we receive very few problem reports, but the reports we do receive can be complex and tend to be one-offs. As a result, we wanted to streamline and improve how we address these problems. Read below to find out how Ed Hamrick has achieved this – with great results.

On a different note – many of you have noticed the introduction of our VueScan Supporter Program. The response to this has been overwhelming and we truly want to thank you very much. For those of you who have not heard of it – the details are below.

Once again, thank you so much for your comments and suggestions. This month we have a special request for you to tell us about your scanning projects so we can share these with everyone else.

If you’re a Facebook or Trustpilot user, please continue to add reviews for us. As a small company it really helps us – so, once again, thank you. (And thank you for telling your friends and colleagues about us.)

Remember you can contact us for technical support (we need a Problem Report) and any general enquiries, suggestions, or feedback here

Thank you for being part of the VueScan community and we look forward to hearing from you.


VueScan Updates

Since the last newsletter, we’ve released VueScan 9.8.26, 9.8.25, 9.8.24, 9.8.23, 9.8.22 and 9.8.21.

You can access all version changes here

What’s new in version 9.8.26

  • Added support for 15 Brother Laser MFP scanners.
    • Fixed problem with some rare crashes
    • Fixed problem with Canon TS8300 at 2400 dpi
    • Fixed problem with PIE PrimeFilm 120 Pro and PIE PrimeFilm 120 Pro Plus
    • Fixed problem with HP ScanJet 7500
    • Fixed problem with some Epson scanners with Input | Number of samples

What’s new in version 9.8.25

  • Fixed problem with some rare crashes
  • Added support for 35 HP MFP scanners
    • HP Color LaserJet Enterprise Flow MFP X58045z
    • HP Color LaserJet Enterprise Flow MFP X58045zs
    • HP Color LaserJet Enterprise MFP X58045
    • HP Color LaserJet Enterprise MFP X58045dn
    • HP Color LaserJet Pro MFP 4301cdw
    • HP Color LaserJet Pro MFP 4301cfdn
    • HP Color LaserJet Pro MFP 4301cfdw
    • HP Color LaserJet Pro MFP 4301dw
    • HP Color LaserJet Pro MFP 4301fdn
    • HP Color LaserJet Pro MFP 4301fdw
    • HP Color LaserJet Pro MFP 4301fdwv
    • HP Color LaserJet Pro MFP 4302cdw
    • HP Color LaserJet Pro MFP 4302cfdn
    • HP Color LaserJet Pro MFP 4302cfdw
    • HP Color LaserJet Pro MFP 4302dw
    • HP Color LaserJet Pro MFP 4302fdn
    • HP Color LaserJet Pro MFP 4302fdw
    • HP Color LaserJet Pro MFP 4302fdwv
    • HP Color LaserJet Pro MFP 4303cdw
    • HP Color LaserJet Pro MFP 4303cfdn
    • HP Color LaserJet Pro MFP 4303cfdw
    • HP Color LaserJet Pro MFP 4303dw
    • HP Color LaserJet Pro MFP 4303fdn
    • HP Color LaserJet Pro MFP 4303fdw
    • HP Color LaserJet Pro MFP 4303fdwv
    • HP DeskJet 2800
    • HP DeskJet 2800e
    • HP DeskJet 4200
    • HP DeskJet 4200e
    • HP DeskJet 4900
    • HP DeskJet Ink Advantage 2800
    • HP DeskJet Ink Advantage 4200
    • HP DeskJet Ink Advantage 4900
    • HP OfficeJet Pro 9120b
    • HP OfficeJet Pro 9130b

What’s new in version 9.8.24

  • Many improvements to improve stability and reduce crashes
  • Added support for 64 Brother MFP scanners
    • Brother DCP-B7548W
    • Brother DCP-B7558W
    • Brother DCP-B7578DW
    • Brother DCP-B7600D
    • Brother DCP-B7608W
    • Brother DCP-B7620DW
    • Brother DCP-B7628DW
    • Brother DCP-B7638DN
    • Brother DCP-B7640DW
    • Brother DCP-B7648DW
    • Brother DCP-B7650DW
    • Brother DCP-B7658DW
    • Brother DCP-L2508DW
    • Brother DCP-L2518DW
    • Brother DCP-L2548DW
    • Brother DCP-L2600D
    • Brother DCP-L2600DW
    • Brother DCP-L2605DW
    • Brother DCP-L2620DW
    • Brother DCP-L2622DW
    • Brother DCP-L2625DW
    • Brother DCP-L2627DW
    • Brother DCP-L2627DWE
    • Brother DCP-L2627DWXL
    • Brother DCP-L2628DW
    • Brother DCP-L2640DN
    • Brother DCP-L2640DW
    • Brother DCP-L2648DW
    • Brother DCP-L2660DW
    • Brother DCP-L2665DW
    • Brother DCP-L2680DW
    • Brother FAX-L2800DW
    • Brother HL-L2464DW
    • Brother HL-L2465DW
    • Brother HL-L2480DW
    • Brother MFC-B7800DN
    • Brother MFC-B7810DW
    • Brother MFC-B7811DW
    • Brother MFC-L2760DW
    • Brother MFC-L2800DW
    • Brother MFC-L2802DN
    • Brother MFC-L2802DW
    • Brother MFC-L2805DW
    • Brother MFC-L2806DW
    • Brother MFC-L2807DW
    • Brother MFC-L2820DW
    • Brother MFC-L2820DWXL
    • Brother MFC-L2827DW
    • Brother MFC-L2827DWXL
    • Brother MFC-L2835DW
    • Brother MFC-L2860DW
    • Brother MFC-L2860DWE
    • Brother MFC-L2861DW
    • Brother MFC-L2862DW
    • Brother MFC-L2880DW
    • Brother MFC-L2880DWXL
    • Brother MFC-L2885DW
    • Brother MFC-L2886DW
    • Brother MFC-L2900DW
    • Brother MFC-L2900DWXL
    • Brother MFC-L2920DW
    • Brother MFC-L2922DW
    • Brother MFC-L2960DW
    • Brother MFC-L2980DW

What’s new in version 9.8.23

  • Improved automatic cropping
  • Fixed problems with crashes in unusual situations
  • Fixed problems with crashes at high resolutions
  • Fixed problems with some Fujitsu document scanners
  • Fixed problem with Brother MFC-J6940DW page centering
  • Fixed problem with Canon MF642 when connected via network
  • Fixed problem with PIE PrimeFilm 120 Pro Plus
  • Fixed problem with HP Scanjet 8200 if lamp off
  • Added support for Reflecta DigitDia 8000
  • Added support for Xerox DocuMate 3120

What’s new in version 9.8.22

  • Fixed problems with Scanner | Find scanners
  • Fixed problems when plugging and unplugging USB scanners
  • Added support for Epson RR-400W
  • Added support for 109 Canon MFP scanners
    • Canon G2030
    • Canon G2070
    • Canon G2170
    • Canon G2270
    • Canon G2430
    • Canon G2470
    • Canon G2570
    • Canon G2730
    • Canon G2770
    • Canon G2830
    • Canon G2870
    • Canon G2930
    • Canon G2930G
    • Canon G2970
    • Canon G3030
    • Canon G3070
    • Canon G3170
    • Canon G3270
    • Canon G3370
    • Canon G3430
    • Canon G3470
    • Canon G3570
    • Canon G3571
    • Canon G3572
    • Canon G3630
    • Canon G3670
    • Canon G3675
    • Canon G3730
    • Canon G3770
    • Canon G3830
    • Canon G3831
    • Canon G3832
    • Canon G3833
    • Canon G3836
    • Canon G3870
    • Canon G3871
    • Canon G3872
    • Canon G3930
    • Canon G3930P
    • Canon G3970
    • Canon G3971
    • Canon G3972
    • Canon G4070
    • Canon G4170
    • Canon G4270
    • Canon G4470
    • Canon G4570
    • Canon G4670
    • Canon G4770
    • Canon G4870
    • Canon G4970
    • Canon G7080
    • Canon GM4080
    • Canon GX1000
    • Canon GX1010
    • Canon GX1020
    • Canon GX1030
    • Canon GX1040
    • Canon GX1050
    • Canon GX1070
    • Canon GX1090
    • Canon GX2000
    • Canon GX2010
    • Canon GX2020
    • Canon GX2030
    • Canon GX2040
    • Canon GX2050
    • Canon GX2070
    • Canon GX2090
    • Canon GX6500
    • Canon GX6530
    • Canon GX6540
    • Canon GX6550
    • Canon GX6560
    • Canon GX6570
    • Canon GX6580
    • Canon GX6590
    • Canon TC-20M
    • Canon TC-5200M
    • Canon TR7800
    • Canon TR7820
    • Canon TS2400
    • Canon TS2600
    • Canon TS5350i
    • Canon TS5351i
    • Canon TS6630
    • Canon TS6730
    • Canon TS7450i
    • Canon TS7451i
    • Canon TS7600i
    • Canon TS7640i
    • Canon TS7650i
    • Canon TS7700
    • Canon TS7700A
    • Canon TS7700i
    • Canon TS7720
    • Canon TS7740i
    • Canon TS7750i
    • Canon TS7770
    • Canon TS7770A
    • Canon TS7790
    • Canon TS7790A
    • Canon TS8630
    • Canon TS8700
    • Canon TS8730
    • Canon TS8750
    • Canon TS8751
    • Canon XK110
    • Canon XK120

What’s new in version 9.8.21

  • Added support for 5 new Epson document scanners
    • Epson DS-C330
    • Epson DS-C490
    • Epson ES-C220
    • Epson ES-C320W
    • Epson ES-C380W
    • Improved Input | Hole punch removal
  • Fixed problems with Output | JPEG multi page

Q & A

Q) Hello there, My VueScan Displays only 1800 Dpi Maximum for film scanning on my Epson Perfection V700 Photo Scanner. Also it seems the image sizes are in centimeters not in inches… Never experienced these kinds of problems..

A) Try changing Input | Source to PerfectionV700. If it doesn’t appear, check to see if your scanner appears in ‘About This Mac’ (in the Apple menu, then click ‘System Report’) in the USB devices section. If it doesn’t appear, you might try a different USB cable and/or a different USB port. Once you get this working, VueScan should work too. You might also re-do the File | Default options command if something seems messed up.

Q) Is there anyway to have it open automatically in Affinity Photo the way it did in Photoshop? I don’t use PS anymore as I own Affinity outright and it does everything and more that PS does.

A) Yes, you can configure this by:

On macOS:

1) Click on a .pdf, .jpg or .tif file while holding the control key (or using the right mouse button) 2) Choose “Get Info” 3) Set the application using the “Open with:” option 4) Press the “Change All…” button

On Windows:

1) Click on a .pdf, .tif or .jpg file with the right mouse button 2) Choose “Open with” and “Choose program” 3) Choose the program 4) Check the “Always use the selected program to open this kind of file”

Then double-click on any .pdf, .jpg or .tif file and verify that it starts up in the application you want.

VueScan will then send .pdf, .jpg or .tif files to this application if you set Prefs | External viewer.

Q) Do you think you can do a dusty negative removal?

A) If your scanner has an infrared lamp and if you’re scanning color negative film, you can do this by setting Filter | Infrared clean. You might also need to set Input | Mode to Transparency if you have a flatbed scanner with a lamp in the lid.

Q) What film scanner would you recommend for mainly 35mm film? I used to love my Minolta Dimage 5400 but it broke down. I also have the flatbed Epson V850. Should I buy a dedicated film scanner like the Nikon for best results?

A) The Epson V850 is one of the finest scanners ever made. It will work well scanning 35mm film.

Q) And lastly – we no longer support VuePrint but we know many of you still use it. So what if it stops working and you can’t install a new version?

A) You can download VuePrint from here The trick is to install it from an Administrator account. It should then work on Windows 10 and Windows 11 (even Windows 11 ARM.)

VueScan Supporter Program

VueScan has had an incredible journey of over 20 years and in this time we have had unwavering support from our customers – many of whom have also been with us for all that time! In response to the many questions we receive on the subject of ‘How can we support VueScan’ we have introduced the Supporter Program.

Read here to find out how you can contribute – and thank you!

Your Help Requested

How do you use VueScan?

Your use of VueScan is of interest not only to us (it helps us with development plans) but also to all other users. If you’re happy to share an outline of your project or work (including what scanner you’re using and how VueScan has helped you) then please email us. We will use your project for marketing purposes – so any images you have as well would be much appreciated.

For more details please email us here

VueScan Problem Reports and What is Ed working on?

One thing I have been working on is improving the reliability of VueScan. One lingering problem for the past decade has been that VueScan sometimes crashes, but there was no way to reliably duplicate the problem.

I added the capability to append a traceback to the vuescan.log file when VueScan crashes. This tells me where the problem occurred in the code. It normally just reports the routine where the problem occurred, but I can also send people a test version that reports which exact line number in the code where the problem occurred. This increases the size of the download by about 10 Mbytes, so I don’t do this in the standard download of VueScan.

This new traceback capability resulted in finding an error that’s been occurring since 2015 – almost 10 years. It was a subtle buffer overflow error that occurred very rarely (depended on the crop size), but once I found the line number in the code where it occurred, a light went off in my head and I realized what the problem is. David checked our source code control system, and found when I had accidentally introduced the problem in 2015 – nobody’s perfect :)

A few other subtle problems have been found (and fixed) recently, and I’ve made it a high priority to track down and solve all crashes.

Another lingering problem for the past decade has been when scanning with the HP ScanJet 8200. It was crashing against the end of the scan sometimes, which is quite annoying. Recently, a VueScan user reported that this only happened when the scanner had gone to sleep before running VueScan, and this was the clue I needed to solve this problem (and fix some similar problems with other similar scanners made by Avision). So I’d like to thank all of you who take the time to send me problem reports as well as running test versions that might solve the problems.

One other thing I hope to work on is integrating a newer, more powerful OCR capability, based on Google’s Tesseract 5 (we’re using Tesseract 3 now). This is a big job, but given that document scanning is becoming a bigger part of what VueScan is used for, this should be a useful improvement.

VueScan in the press

It’s always good to read VueScan reviews from around the world. This is from Germany. If you spot VueScan being talked about please let us know!


VueScan Tips from Customers

Thank you to Pierre for sending this in!

Good afternoon,

Just a note that some people may find useful…

When scanning thin paper documents written/printed on both sides, the scan may indeed show the back side as well as the front (the white background of the scanner cover serves as a reflector making the underside of the paper visible).

In some cases it is annoying (A—legal document dated 1835 semi transparent), in other cases it makes the text very hard to decipher (B—legal document dated 1835 semi transparent).

The simple solution is to make the background colour similar to the ink colour of the backside of the document (most often black or dark grey). Sandwiching a dark piece of paper between the document being scanned and the cover of the scanner will improve greatly the scan quality.

Best regards—and thanks for your work,

Pierre G – Quebec, Canada.

Customer Comment

As always - thank you for taking the time to contact us. We love reading how long you’ve been using VueScan for and what you’re working on. We reply to all your emails so please continue to contact us.

I have spent 20 years scanning with VueScan to write a book about my father’s work as a painting craft teacher. Some images required 12 scans and had to be joined together ..matching pixels. I could not have done this without the wonderful scanning programme. Thank you.

Lesley Alston, Mytholmroyd, West Yorks, England.

Book available on Amazon - Search for Leslie Priestly – Master Painter.

I can’t imagine scanning without Vuescan. I bought it over ten years ago and keep using it, keep getting those free upgrades and keep asking Ed questions and getting immediate, helpful answers. I’ve been using a variety of flatbed scanners but recently received over 6000 slides that my Wife’s Father took over the years, slides from their wedding, him in uniform as their honeymoon was on the train taking him to fight in WW2, to just a few Christmases ago with a lot of interesting stops on the way, so I bought a Pacific 500 bulk scanner. I assumed a long struggle figuring it out but with Vuescan I was scanning in less than 15 minutes. I know that free stuff comes with the scanner but it tends to be worthless and in some cases takes your computer with it. Bite the bullet, pay for Vuescan Pro then relax about it because now you’re set.

Hi Beverley,
Thanks for your email. Much appreciated.
I have been using Vuescan for well over decades. Its an amazing program which has been keeping my trusty Nikon LS 40 scanning many of my underwater slides of 30 to 40 years of age with, for me, great results.
With much helpful advice from friends, Wolf Faust and the book by Sascha Steinhoff I have managed to compile all the needed icc for even Agfa slides. That last one took some doing!
In the latest version of your program, the addition of the AUTO option in Restore fading has been a godsend.
Now using sometimes a mix of Restore colour, Restore fading it is possible to generate from a troublesome underwater or above water slide good results. As well, those controls assist in creative process, especially underwater slides.
Keep up the good work.
Warm Regards
Alex Masszauer

Useful Information

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Thank you to everyone who has posted to Trustpilot! If you do use this, could we please ask a big favour and request that you leave us a review? It helps us a lot as many people read about VueScan before downloading it. We know everyone is busy, so we really appreciate it. Thank you!


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