VueScan Newsletter - March 2019


Welcome everyone! We now have over 90,000 subscribers to this newsletter, so thank you for signing up and sending in your comments, suggestions and feedback.

On that subject, we know that many of you want to contact us with a general question or tell us about your use of VueScan and you don’t have a technical problem - so we have completely changed the contact form on our website, see below for more information.

As always, thank you for your continued comments and feedback. Remember, if you have a story you would like to share then let us know. It doesn’t matter if you are a professional or an amateur, or if you scan documents, film or photos; or where you are in the world – we love to hear from you and share with all our customers how you use VueScan.

Please remember: If you have changed your email address PLEASE do not email us!

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Remember! You do not have to tell us about an email address change for your use of VueScan, it is only relevant for the newsletter.

Thank you and happy reading!

VueScan Updates

Since the last newsletter, we’ve released VueScan 9.6.37, 9.6.36, 9.6.35; 9.6.34

What's new in version 9.6.37

  • Improved support for many Brother scanners
  • Improved support for PIE and Reflecta scanners without CyberView X

What's new in version 9.6.36

  • Improved scan speed when 'Input | Media size' is 'Auto'
  • Improved recognition when 'Input | Media' is set to 'Auto'
  • Added support for Xerox Patriot D40 document scanner
  • Fixed assorted small problems
  • Added preliminary support for PIE and Reflecta scanners without CyberView

What's new in version 9.6.35

  • Improved 'Input | Media' set to 'Color text'
    • Produces much smaller JPEG, PDF and TIFF files
    • Reduces visibility of wrinkles in paper
    • Detected when 'Input | Media' set to 'Auto'
  • Improved automatic media size detection
  • Fixed problem with some Epson DS-series scanners
  • Double-click with right mouse button sets color balance to default
  • Fixed assorted small problems

What's new in version 9.6.34

  • Improved automatic cropping
  • Improved automatic media detection
  • Fixed problem with 'Prefs | Beep when done'
  • Improved support for AirPrint/Scan (eSCL) scanners
  • Improved support for some HP scanners
  • Fixed problem with some Epson DS-series scanners and Fine mode
  • Fixed problem with AVision AW-210

To read the release notes for all previous versions, go to:

Remember - we announce all our releases on Facebook – make sure you have ‘Liked’ us and ‘Share’ our post to all your friends and family. If you can add a review for us we would really appreciate it!

Website Update: Contact Us

In response to your comments we have updated our Contact Us details, so you can now easily contact us about any subject.

From our support page: You can now choose one of the following options:

  • I’m having a problem with VueScan
  • I have a question about VueScan
  • I can’t find my serial number
  • Sales or multi-user licenses
  • Marketing / PR

Frequently Asked Questions

Q) What is the easiest way to scan photos or receipts with a flatbed scanner?

A) Many scanner programs scan the whole area of the glass, regardless of what you’re scanning. Often, a photo or a receipt is much smaller than the glass, and you waste a lot of time waiting for the whole glass area to be scanned. VueScan will now detect when you’re only scanning a smaller area if you set ‘Input | Media size’ to ‘Auto’. This can save you a lot of time.

Q) My photos or receipts come out crooked when I scan them on a flatbed. How can I solve this?

A) Put the photo or receipt up against the top edge of the scanner. This will make it straight and will also be faster when ‘Input | Media size’ is set to ‘Auto’.

Q) I want to scan papers or receipts in black and white, and I want the smallest possible PDF files. How can I do this?

A) Normally, VueScan will do this automatically if ‘Input | Media’ is set to ‘Auto’, but you can also set ‘Input | Media’ to ‘B/W text’.

Q) I want to scan documents that have some color, but I also want the PDF files to be as small as possible. How can I do this?

A) Normally, VueScan will do this automatically if ‘Input | Media’ is set to ‘Auto’, but you can also set ‘Input | Media’ to ‘Color text’.

Q) Sometimes I’m scanning something with a bit of color, but it comes out as black and white or gray. How can I solve this?

A) Normally, VueScan detects scans with a bit of color, but you can also set ‘Input | Media’ to ‘Color’.

Q) Sometimes I scan a picture from a magazine, newspaper or book, and it comes out with a crosshatched pattern. How can I make this look better?

A) Set ‘Filter | Descreen’. You might also experiment with ‘Filter | Descreen dpi’.

Q) I’m scanning lots of pages with a document feeder and I’d like it to go faster. How can I do this?

A) It depends on the scanner, but sometimes you can scan faster by setting ‘Input | Media’ to “B/W text” or “Gray”.

Q) How can I make VueScan start up faster?

A) Set ‘Prefs | Disable scanners’ to ‘Network scanners’ (assuming you don’t have a network scanner).

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Customer Comment

As always, thank you so much for your many emails – we always like to hear from our customers. Here are a few of them – unedited!

Ed -

When I first bought VueScan several (Many?) years ago it was to keep a not very old and not much used Canon scanner from the scrapheap dictated by a Windows "upgrade". Since then I have used VueScan intermittently and mostly successfully, only needing help occasionally. Support and advice has always been given promptly and with no reference to my dismal technical abilities.

Recently I started using VueScan with a different PC and scanner in a different country and, once again, had my false starts speedily corrected. What's more I have realised that VueScan's capabilities go way deeper than just allowing me to use an old scanner - It's all I need to scan and manage documents and pictures.


Ian, UK.

Thank you. I have used this software for a number of years and have been very satisfied. I am fully aware that you are actively involved in improving the product. That is reassuring and commendable.

I am grateful for the tool that you provide. I am a retiree who frequently scans photographs, and historical documents and sometimes whatever article that I want to save.

Jerry, Minneapolis, MN, USA.